These are common questions around Chirp Form's pricing and subscritions.
Is there a free trial available?
Yes, you can try Chirp Form for free with no credit card required. The free plan includes 50 submissions per month, 2 forms for 1 site.
What happens if I exceed my submission limit?
If you exceed your monthly submission limit once within a fair threshold, you are all good. If you exceed your monthly limit twice, you are asked to upgrade. Submissions can still be accepted if you are over your limit.
Can I upgrade or downgrade my plan at any time?
Yes, you can upgrade or downgrade your plan at any time. Upgrades are reflected immediately, downgrades are reflected on your next billing cycle.
What counts as a submission?
A submission is counted each time someone completes and submits a form on your website. This includes both successful submissions and spam submissions.
Are file uploads available on all plans?
No, file uploads are only available on the Starter and Pro plans. The Lite plan does not include file upload functionality.
What's the difference between email notifications and webhooks?
Email notifications send form submissions directly to your email address, while webhooks allow you to send submission data to external applications or services for automated processing.
What is a feed?
A feed is a collection or stream of form submissions that you can embed on your site. This is great for comments, testimonials and so on.
Do you offer annual billing?
Yes, you can choose annual when you start a subscription or choose to change to annual later.
What happens to my data if I cancel?
You'll have access to export your data before cancellation for 30 days. We recommend downloading all your submissions and form data before your subscription ends. Your data will be removed 30 days after you canceled your subscription.
Is my data secure?
Chirp Form is hosted in Germany through Hetzner. The JavaScript snippet is provided via a CDN through Bunny.net. Your account details are encrypted at rest, as is all the form submission data.